Customer Experience

Customer Experience

“Customer Experience” By: John Rushing, Founder I had the good fortune to join MCI when I left the service in the early ‘90’s and strongly believe that the experience of working for the company at that particular moment in time set the stage for the balance of...
Why contactScope

Why contactScope

ContactScope was founded based on the simple premise that your organization knows your customers, your environment, and your business processes best. As an outside consultancy, we are able to provide the industry knowledge, technical expertise, tools, methodologies...